Imported a CSV file using Import Contacts function but I do not see contacts in my list.

This happens when you have unwanted characters in the excel sheet copied from other sources.

The way to make sure your data in excel sheet is clean is to copy the data from source, paste it into notepad, and then copy from notepad and paste it in to excel sheet. Notepad cleans all unwanted, hidden characters in the text being imported.

Simply download our sample file to use as the template and paste your notepad-cleaned data in that sample file and then import it using the Import contact function.

PS. This is not something you would be doing for long since we are soon going to implement an automated cleaner to clean all the unwanted characters from the source.

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Jan 16, 2022 12:08 PM


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