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MA
Muhammad AS

I want to confirm the actual rate limit setup for Dryfta API. i.e., how many requests per minute can I send

0 Replies 0 Loves Dec 03, 2024 01:08 PM
Aadum Don

Hello, For some reason I cannot get my sponsor lounge to show please advise:

https://nfpc2024.dryfta.com/sponsors

0 Replies 0 Loves Dec 01, 2024 05:24 AM
Baribor Dee

Hello,


Is there a way to rename the days on my Agenda in the Program builder?

We are looking to have Pre-Conference Day 1, Pre-Conference Day 2, and then Day 1, Day2, Day 3.


For now it seems the days are named automatically


1 Reply 0 Loves Nov 27, 2024 11:22 PM
Sarah Hussain Moderator

Please go to Program Builder > Settings to change the default day tabs with your custom titles.

1 Love Nov 28, 2024 05:32 AM
MA
Muhammad AS

I am integrating the Dryfta API for my organization so we can continuously and dynamically fetch data.

I am querying contacts either through the GET all endpoint, GET all by role endpoint, or the GET by ID endpoint. I wanted to use the "LOGGED IN DATE" to determine when the user last logged in to their account, but none of these services returned that field.

How possible is it for me to have this field returned via query?

PS: when the data is exported via CSV the "LOGGED IN DATE" is part of the parsed columns

2 Replies 0 Loves Nov 19, 2024 05:06 PM
DP
Devendra Prasad

"LOGGED IN DATE" can be fetched as last_loggedin_date by using LAST_LOGGEDIN_DATE as query parameter (e.g- F1=LAST_LOGGEDIN_DATE)

To include all fixed fields, use FIXED_FIELDS as query parameter (e.g- F1=FIXED_FIELDS)
For custom fields, use CUSTOM_FIELDS  as query parameter (e.g- F1=FIXED_FIELDS&F2=CUSTOM_FIELDS)

2 Loves Nov 20, 2024 02:08 PM
MA
Muhammad AS

Thanks, this works fine

0 Loves Nov 27, 2024 06:25 AM
Reinier Post

As a technical support person at our university, I have been asked to help out with custom domains for Dryfta conference sites.

It turns out Dryfta has constraints on custom domain names that don't fit our business cases (which, as far as I see, are the same as those of other universities).

When people organize a conference, workshop, or other scientific event, they often purchase a domain name specifically for that event. They explicitly do not want to use the organizing university's own domain name or branding, because the event is a collaborative effort and hosting usually changes from year to year.

So when organizing, say, the 21th International Symposium on Acme Widgets, they do not want to use acmewidgets2024.ouruniversity.edu; instead, they purchase something like acmewidgets2024.org and that is what they want to use. So the Dryfta conference site should have a name ending in acmewidgets2024.org.

Dryfta's constraints go against this. We are required to use a 3-component name of which the first must be equal to the name of the site in Dryfta. So for acmewidgets2024.dryfta.com, we can only create the custom domain name acmewidgets2024.acmewidgets2024.org. and create a redirection from acmewidgets2024.org to it. This is a bit crazy.

Why does this restriction exist? Can it be dropped?


1 Reply 0 Loves Nov 11, 2024 12:03 PM
Sarah Hussain Moderator

Hi. 

We normally only allow subdomains as custom domains. However, since you have asked for it, please feel free to submit your root-level FQDN to configure as your custom domain for your specific event. You do not need to ensure your root-level domain name is same the domain name for your Dryfta event. 

Let me know if you have any questions.

0 Loves Nov 12, 2024 03:50 AM
Jennifer Collins

Good morning,

I am having difficulty enabling surveys for sessions. I have followed the instructions, but do not see the option to enable surveys. Can you please show me how to do this?


10 Replies 0 Loves Oct 07, 2024 11:51 AM
Sarah Hussain Moderator

Hi. Go to Program Builder. Edit a session, scroll down to the bottom of the page and there you should see the option to enable survey for the session. Click Yes to enable and then click on Save.

Alternatively, you can use the Bulk Edit tool to bulk update multiple sessions' survey settings at once.

0 Loves Oct 07, 2024 11:53 AM
Jennifer Collins

Hi Sarah, I have tried that and do not see the option to enable survey for the session. I am an administrator in our instance of Dryfta and was able to do this last year, but do not see the option to enable survey now.

0 Loves Oct 07, 2024 07:04 PM
Sarah Hussain Moderator

Hi. Can you please share your event's name? I'll then look into your admin permissions and get back to you.

0 Loves Oct 07, 2024 08:30 PM
Jennifer Collins

Good morning, 

The event name is 2024 TAICEP Conference. 

Thank you,


Jennifer

0 Loves Oct 09, 2024 11:57 AM
Sarah Hussain Moderator

Hi. Please try again. Previously, you did not have access to all the features in the event schedule software.

0 Loves Oct 09, 2024 04:25 PM
Koko Aadum

Hello,


Is it possible to accept payment in multiple currencies? Our event requires tickets in USD as well as Local currency. So I will like to create a separate ticket with a separate USD payment method

1 Reply 0 Loves Oct 06, 2024 08:15 PM
Sarah Hussain Moderator

Hi. As of now, it is not possible to have multiple currency in a single event.

0 Loves Oct 07, 2024 10:22 AM
Catherine McManus

Hi there - can I be directed on how to create an abstract book for attendees? Thanks

1 Reply 0 Loves Oct 01, 2024 03:54 PM
Sarah Hussain Moderator

Hi. Go to Abstract Submissions module and click on the "Abstract Book" menu. This is where you can customize and generate the abstract book PDF.

0 Loves Oct 02, 2024 03:29 AM
JC
Jennifer Collins

Is it possible to update questions within an existing session survey?

2 Replies 0 Loves Jul 14, 2024 05:47 PM
Sarah Hussain Moderator

Yes, of course! Go to Session surveys, edit the survey you want to, and add new questions or edit existing default questions.

0 Loves Jul 14, 2024 10:08 PM
Sarah Hussain Moderator

You can also submit a support ticket by sending an email to support@dryfta.com

0 Loves Jul 14, 2024 10:08 PM
BM
Bill Miller

Hello - reviewers are receiving the message 'Review submission's last date has arrived!' - Yet the setting for last review date is 2/29/24 - how to fix? 

1 Reply 0 Loves Dec 20, 2023 02:38 PM
Sarah Hussain Moderator
Can you please ask them to try again now? It was due to a new setting (added an option for late-breaking reviewers to submit reviews, similar to the existing setting for late breaking authors submitting abstracts) under the submission type implemented earlier this week. It must now be working.
0 Loves Dec 20, 2023 06:25 PM
WM
William Miller

My new event dates are wrong. How do I change the event date? 

1 Reply 0 Loves Oct 16, 2023 01:45 PM
Sarah Hussain Moderator

Click on the "Rocket" icon in the top navigation bar and then click on Basic Setup. Or go to this direct URL: https://icaa19.dryfta.com/administrator/index.php?option=com_dryfta&view=event&layout=eventbasicsetup


For future questions, you can also submit support tickets by clicking on the Headphone icon in the top navigation bar in your dashboard.

1 Love Oct 16, 2023 01:54 PM
Farzeen Rizwan

Can you guide why the logo is showing above navigation bar on empty space instead of on the navigation bar, what may be the possible causes

2 Replies 0 Loves Sep 12, 2023 07:57 AM
Sarah Hussain Moderator

Hi. Which event are you referring to?

0 Loves Sep 12, 2023 02:15 PM
Farzeen Rizwan

Dear Sarah, I am actually referring to the top navigation bar on every page with menus and sub menus the logo i want to appear on that bar and not above it. Just as it appears here on dryfta community page (don't want this). Is it possible logo appears left to community and no white space at top?

0 Loves Sep 15, 2023 07:17 AM
AR
Ashley Riley

For the SBC WG event, I would like for people with accepted abstracts to accept and confirm that they will be presenting. Is there a way to do this beyond asking people to click withdraw if they can no longer present or change their presenting author to someone else? I'm looking for a third option where they click to confirm all details are accurate and they will be at the conference to present. Thank you! 


0 Replies 0 Loves Sep 11, 2023 05:22 PM
Farzeen Rizwan

How to add css and where are the themes? Can you guide Please

4 Replies 0 Loves Sep 07, 2023 09:08 AM
Sarah Hussain Moderator

Go to CSS Manager to add CSS. There're no themes you can choose from. If you want to make any changes, you need to add custom CSS.

1 Love Sep 07, 2023 12:18 PM
Farzeen Rizwan

Thankyou Sarah! May I know if we can add a java script content for custom button toggle. As I want to add a collapsible text in widget.  I just noticed in code view we can only add the html code for text, ordered/unordered list , image , video, url only. 

0 Loves Sep 07, 2023 11:31 PM
Sarah Hussain Moderator

To add JS, you need to click on the Settings icon in the top navigation bar in the backend and there you can add JS codes. It will need to be approved by a Dryfta Support Person before it can be used.

0 Loves Sep 10, 2023 07:29 AM
Farzeen Rizwan

Thanks a lot,

0 Loves Sep 12, 2023 07:56 AM
AR
Ashley Riley

I need to accept a set of abstracts as poster presentations and a separate set of abstracts as oral presentations. Since both presentation types are very different, I need to be able to add some sort of note in the acceptance letter showing exactly what presentation type they have been accepted for. What is the best way to go about doing this? Thank you!

1 Reply 0 Loves Sep 05, 2023 06:36 PM
Sarah Hussain Moderator

Hi. Which event this is for? If you are an admin, it is best to submit a support ticket from the backend.

1 Love Sep 05, 2023 06:41 PM
Beatrice Dupuy

Is there a way for an attendee at a conference powered by Dryfta to find out how many people viewed their video-recorded presentation? Thanks in advance.

1 Reply 0 Loves Jul 21, 2023 01:48 PM
Sarah Hussain Moderator

We do not display that publicly. But we can share that information with you. What is the title of your abstract?

0 Loves Jul 21, 2023 01:53 PM
NA
Nikita Arora

The file import for Abstracts is not working on a mac..Not even with a .csv format or after opening with Numbers.

1 Reply 0 Loves Jul 03, 2023 09:10 AM
Sarah Hussain Moderator

Please share a screenshot of what you see. Also mention the event's domain name so we can log in and look into it. Please send a copy of the import file to support@dryfta.com

0 Loves Oct 28, 2024 07:34 AM
NF
Nicole Fontein

How can I create a real-time customized report and how can I share this with the LOC Committee? Before it was quite easy (add a tag LOC, add this tag to the contact; done!) but now I can not find how to do this. Or is there another way to share the registration info in real time?
Thanks,

Nicole

1 Reply 0 Loves May 10, 2023 07:30 AM
Sarah Hussain Moderator

The process is still the same. You need to create a tag, select that tag in the custom report, and then assign this tag to the contact whom you want to have access to this report.

0 Loves May 10, 2023 06:15 PM
NF
Nicole Fontein

As part of a sponsorship deal, I need to set up 6 one-day anonymous tickets, to be used by guests of this company, without the name of the guests. How can I create this?

Thanks,
Nicole

0 Replies 0 Loves May 08, 2023 11:59 AM
KM
Kay Matthews

How can remove this message from the web pages: This heading text can be changed from Forms > User instructions 

1 Reply 0 Loves May 05, 2023 04:59 PM
Sarah Hussain Moderator

Go to Data Collection module. Click on Forms > User instructions. Select the page from the dropdown where you want to change the user instructions.

0 Loves May 05, 2023 05:13 PM

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