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Freyni du Toit

I do not want the sub-sessions/abstracts to be viewed online as yet since we are still finalising them - I have turned off in the settings in program builder but they are still showing - please urgently help me.

https://conservationsym2021.dryfta.com/

1 Reply 0 Loves Sep 23, 2021 07:46 AM
Sarah Hussain Moderator

It cannot be hidden in detail view. You have disabled the option to display it in in expanded view (which is an expanded version of the list view). The only option is to remove the abstracts for now and add them later once your abstracts are finalized. Alternatively, you can use the CSS Manager and using the CSS code, hide the abstract description in the detail view.

0 Loves Sep 23, 2021 08:54 AM
PN
Primrose Nabwire

Hi Sarah,

I set up a field to accept pre-recorded presentations for oral presentation authors. Initially when I did a test it worked, but now an author tried to upload a pre-recording in mp4 format but when they click the update button the pre-recording is not saved in the system, it just disappears on the authors end. I checked from the backend if I am able to find the pre-recording in his account but it is not visible.

 So I tested it again as an author and the same thing happens for me, kindly help me out here, what's missing?


Primrose

2 Replies 0 Loves Sep 20, 2021 06:56 AM
Sarah Hussain Moderator

Hi. That's because once an abstract is accepted, it would not allow authors to update the abstracts. You need to edit this field in the form builder and select "Accepted submissions" so users with accepted submissions could upload the videos.

0 Loves Sep 21, 2021 12:21 PM
PN
Primrose Nabwire

Dear Sarah,

Thank you for your help.

0 Loves Sep 21, 2021 12:46 PM
Freyni du Toit

I have made a table in my program builder as our abstracts are not all revised fully so cannot be added. BUT the pdf print is not generating the table I have inserted as on the website - and I do have HTML turned on. Please can you see if you can fix this?

The website:

The pdf print:

https://conservationsym2021.dryfta.com/

1 Reply 0 Loves Sep 10, 2021 07:01 AM
Freyni du Toit

Any news on this request? Even the one before it is printed looks fine - but as soon as I print it the formatting is lost. This is extremely frustrating and I would like a solution.

0 Loves Sep 15, 2021 10:03 AM
NF
Nicole Fontein

Hi, as we are not sure that we can have a face to face conference, we are preparing to go online with some virtual poster sessions. We have some questions on this:

  1. How can we set this up
  2. What are the best practices for this
  3. How can we invite the audience to grade the poster of these sessions (like abstract archive, but then only for the posters)
  4. Any suggestions or great ideas to make this more attractive.

Love to hear from you,
Thanks,

Nicole

1 Reply 0 Loves Sep 01, 2021 07:29 AM
Sarah Hussain Moderator

Hi. You can ask authors to upload their PDFs for their posters. 

Then, go to Submission Settings to enable Voting on Abstract Archive and commenting feature.

Then go to Website Builder > Navigation and create a new external URL: https://mewe2021.dryfta.com/program/abstract-archive?abstype=3 and under the abstype, replace the ID with the ID of the Poster submission type so it only displays the posters and not all abstracts.

Here's a screen capture of how it looks like: https://gyazo.com/5e7ea60c83920bb7e4be511f00fa7415

0 Loves Sep 01, 2021 03:47 PM
Freyni du Toit

Hi. I have two queries:

  1. Is there a function for a reviewer to sort or filter abstracts that are assigned to him/her, so they can see what still needs to be reviewed? Some of our reviewers have over 100 abstracts, so it is unwieldy.
  2. Is there a way to email attendees the session details so that they can click a button and it automatically populates their personal calendar with each session time and date?
2 Replies 0 Loves Aug 25, 2021 01:39 PM
Sarah Hussain Moderator

1. They do have the option to sort by review status i.e. whether the review has been submitted or not. The filter is there under Assigned Abstracts in the top right corner.

2. The Add to Calendar button is not there in the email. Currently there is no option to include the add to calendar button in the email campaign tool.

0 Loves Aug 25, 2021 01:56 PM
Freyni du Toit

Thank you, Sarah. I will add the calendar button to a feature request

0 Loves Aug 26, 2021 12:40 PM
mh
maaike hajer

In my  test session, I an not see whether the webcam is starting. Does that mean that the webcam is NOT connected/activated?


2 Replies 0 Loves Aug 12, 2021 12:46 PM
Sarah Hussain Moderator

Hi, this is due to an issue in Zoom which is causing the self-video to not display within embedded Zoom web SDK in Chrome. Please try using another browser like Firefox or Microsoft Edge.

0 Loves Aug 12, 2021 04:58 PM
Sarah Hussain Moderator

The Zoom issue is now fixed. You should now be able to see your own video.

0 Loves Aug 12, 2021 08:15 PM
Freyni du Toit

Morning! How do I enable the Discussions Tab in abstracts under review? I suspect I have asked this before but I cannot find the thread . . .

https://conservationsym2021.dryfta.com/

1 Reply 0 Loves Aug 10, 2021 08:17 AM
Sarah Hussain Moderator

Go to Submission Settings and under the Open Review Settings section, enable the following option "Display submitted reviews of the submission to all assigned reviewers" to see the option to Enable online discussion.

0 Loves Aug 10, 2021 09:37 AM
KJ
Kelly Jackson

I continue to run into problems attempting to randomly assign 3 reviewers (we have 8 reviewers total) to 92 submissions. I have tried multiple "number of abstract per reviewer" (30-39) RUN combinations and it results in an incomplete assignment where one or two reviewers are solely assigned a significant number of submissions. The system seems not able to account for the number of reviewers (versus the maximum abstracts per assignment). Any assistance would be appreciated. Including the max number combo you recommend in this situation.  

2 Replies 0 Loves Aug 06, 2021 03:25 PM
Zaid Khan

Hi Kelly,

When you chose to go for random assignment the system will go with all the reviewers in the system. If you want to assign submissions to only 3 reviewers then you need to go with manual assignment using the bulk assignment tool.

Do let me know if you have any questions.

0 Loves Aug 06, 2021 03:34 PM
KJ
Kelly Jackson

To clarify, I do want to utilize all 8 reviewers and randomly assign them in groups of 3 to the 92 submissions. 

0 Loves Aug 06, 2021 03:39 PM
DL
Duong Le

When we accept a proposal, only the Primary Author is added the role Speaker. How can we automatically assign the Speaker role to all presenting authors as well?

Best,

Duong

4 Replies 0 Loves Aug 04, 2021 10:42 AM
Zaid Khan

Hi,

Go to the 'Submission settings' under 'Submission & Reviews' tab. Under submission setting on the left hand side select 'Both primary and presenting authors' in 'On acceptance of submission, auto assign speaker role to' setting. See picture:

https://i.gyazo.com/e10f1e9483386446cd0c3f9cbc6eae86.png

0 Loves Aug 04, 2021 10:56 AM
DL
Duong Le

That's very helpful. Thank you very much for your quick turnaround.

What if we have already sent out the accepted letter but only to the primary author and now want to assign speaker role to the presenting authors, too?

0 Loves Aug 04, 2021 11:36 AM
Zaid Khan

Go to the 'Manage Contacts' under 'Contacts' tab. Select 'Authors' tab. Then go to the filters on the right hand side. and select 'Presenting Author' from the dropdown list. See picture:

https://i.gyazo.com/f435d3fce174d6ae98f84776ff11d8d4.png

Then go to the list of authors and select all of them at once and go to bulk edit tool and assign all of them the speaker role. Se picture:

https://i.gyazo.com/9be803bab6070b1674e13f13367fe288.png

https://i.gyazo.com/e6e7b9334e981d57b2189a03ad6027f2.png

0 Loves Aug 04, 2021 11:56 AM
DL
Duong Le

That's awesome! Is there any trick to automatically convert co-authors into presenting authors now after the acceptance letter was sent? We forgot to select this feature before send out the acceptance. Thanks for your help.


0 Loves Aug 04, 2021 01:41 PM
KJ
Kelly Jackson

Help I accidentally deleted submissions - is it possible to restore them? 

7 Replies 0 Loves Aug 02, 2021 08:33 PM
Zaid Khan

Hi Kelly,

The submissions can be restored into your event. But it will take some time. We will inform you as soon as it will be restored.

0 Loves Aug 02, 2021 08:57 PM
KJ
Kelly Jackson

Oh thank goodness. I accidentally deleted 11 submissions - 25-27, 29, 32-34, 36, 37, 40, 42. 

0 Loves Aug 02, 2021 09:09 PM
KJ
Kelly Jackson

Meanwhile, I am afraid to close my browser page that still has the deleted abstracts listed (via back arrow). Is it OK to close this (I did save a PDF of the information listed there)?  

0 Loves Aug 02, 2021 09:24 PM
Zaid Khan

Yes it is OK to close the browser. We are working on the same and will get back to you soon with a positive gesture.

0 Loves Aug 02, 2021 09:31 PM
KJ
Kelly Jackson

Thank you soooo much!

0 Loves Aug 02, 2021 09:41 PM
Freyni du Toit

On our website theme, is it possible to have one more menu item before it says MORE?

And the language chooser is now under the LOGIN button - please can you move it? Thanks!

https://conservationsym2021.dryfta.com/

3 Replies 0 Loves Jul 28, 2021 09:12 AM
Zaid Khan

Sorry to say Freyni but there can be maximum 5 menu items after that the more button comes up.

We are working on the overlapping of language chooser and login button, it will be fixed soon.

0 Loves Jul 28, 2021 10:13 AM
Freyni du Toit

Thanks, Zaid - I'll look out for the overlap fix!

0 Loves Jul 29, 2021 01:03 PM
Zaid Khan

It is already fixed.

0 Loves Jul 29, 2021 01:05 PM
Freyni du Toit

The password reset link {password_reset_link} does not give a url to click? My event is https://conservationsym2021.dryfta.com/

Thanks in advance, Freyni

4 Replies 0 Loves Jul 28, 2021 07:55 AM
Sarah Hussain Moderator

Shortcodes are supposed to use in some specific email notifications. Which email notification are you using it in? Please share the link to the notification if possible.

0 Loves Jul 28, 2021 07:57 AM
Sarah Hussain Moderator

It is working fine. If you're sending it as a test email using the "Send a test mail" function, it wont generate the link because there is actual user. Try going to your attendee profile in the backend and reset your password. You should receive an email with the password reset link.

0 Loves Jul 28, 2021 08:16 AM
Freyni du Toit

Okay thank you that makes sense

0 Loves Jul 28, 2021 08:33 AM
NF
Nicole Fontein

Can I  change the Submission Status of a contribution to “Accept as Poster” and “Accept as Oral Presentation” instead of just “Accept”?

This would be great if we have these two possibilities in the rubric. Along with these notifications, then two different short acceptance letters will be needed for oral presentation and for poster.

1 Reply 0 Loves Jul 23, 2021 06:16 PM
Sarah Hussain Moderator

Although it is not possible to have custom statuses, however, you can do the following:

Accept the abstract like you normally do and change their submission type as per whether you're accepting as oral or poster submission type. Then, in the email notification that is sent for accepted abstracts' notification, use the "submission type" shortcode to display the abstract's type. Something like this:

Accepted as {abstract_type}

0 Loves Jul 23, 2021 04:30 PM
KV
Katie VanDerMeer

Is it possible to have middle names display in the program for speakers and moderators? By default it just displays first and last name, but our contact records also allow for the input of middle names.

1 Reply 0 Loves Jul 14, 2021 07:23 PM
Sarah Hussain Moderator

Hi. I'm sorry but it is not possible to add in data from any custom field in between the first and last name. You need to put in the middle name within the last name field to display them anywhere on the website.

0 Loves Jul 14, 2021 07:26 PM
Freyni du Toit

Hi there. Is there somewhere where I can reduce the number of choices for Updates & Notifications - the list in the screenshot is SO long? I tried deleting Segments under Emails with no success, I also tried switching off automated email notifications that I am not using, no success. I would like to be able to use Dryfta instead of MailChimp for email campaigns and email notifications . . . thanks:

2 Replies 0 Loves Jul 08, 2021 01:38 PM
Zaid Khan

Hi Freyni,

It is not possible to hide them as of now. But we will add this to our roadmap and implement it soon.

0 Loves Jul 08, 2021 02:38 PM
Freyni du Toit

Thank you! BTW the report for the email campaigns is really good, easy to see at a glance what is happening! Great job :)

2 Loves Jul 12, 2021 09:38 AM
Freyni du Toit

Can Dryfta handle parallel session for 100% online conferences?

1 Reply 0 Loves Jul 02, 2021 01:05 PM
Sarah Hussain Moderator

Yes, Dryfta does handle parallel sessions. And can be up to 25 parallel sessions. however, there's an additional fee for parallel sessions based on the type of the session eg., livestream session or Zoom session etc.

1 Love Jul 02, 2021 01:16 PM
Freyni du Toit

Please advise why our website banner does not appear on this page? Thanks! https://conservationsym2021.dryfta.com/sponsor-exhibit

2 Replies 0 Loves Jul 01, 2021 10:42 AM
Zaid Khan

The banner image does not display on the Sponsorship package page.

0 Loves Jul 01, 2021 12:18 PM
Freyni du Toit

Thanks - then at least I know I am not doing something wrong!!

0 Loves Jul 01, 2021 12:25 PM
Ryan Feigenbaum

When trying to import submissions, I'm receiving the error that "You've reached the max import limit." Please let me know what that limit is and what I can do.


thanks

1 Reply 0 Loves Jun 30, 2021 05:12 PM
Sarah Hussain Moderator

Hi. We've replied to your colleague in email.

0 Loves Jun 30, 2021 05:43 PM
Freyni du Toit

On https://2021gssa.dryfta.com/, please assist with the following timing issue: I am based in the same time zone as the event, my computer settings are set as this time zone, but (and this is not only me - it is the event organiser Erica Joubert and ALL of the South African delegates) see this screenshot below:

Only when we click the switch to event time does it reflect the correct times:

If we go back to "local time" it changes by one hour.

This is a MAJOR issue - and I suspect has something to do with daylight saving setting somewhere in Dryfta - and we DO NOT have daylight saving.

Please URGENTLY look into this matter.

Thanks!!!

1 Reply 0 Loves Jun 29, 2021 12:49 PM
Zaid Khan

Hi Freyni,

The issue has been fixed and the same has been replied to Erica over the mail.

0 Loves Jul 01, 2021 07:05 PM
Freyni du Toit

I am struggling with the text colour on my site: see here https://conservationsym2021.dryfta.com/sponsor-exhibit - I have set in the backend that the link text should be blue (as it is here https://conservationsym2021.dryfta.com/register-to-attend) but it doesn't pull through.

Also, why is the central line of the ticket table clear and not grey like the others??

Thanks in advance!

1 Reply 0 Loves Jun 28, 2021 01:37 PM
Freyni du Toit

The blue text issue has been resolved, not sure because I changed to the Artemis theme.

The table is still an issue.

Thanks!

0 Loves Jun 30, 2021 10:11 AM