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NF
Nicole Fontein

Can I  change the Submission Status of a contribution to “Accept as Poster” and “Accept as Oral Presentation” instead of just “Accept”?

This would be great if we have these two possibilities in the rubric. Along with these notifications, then two different short acceptance letters will be needed for oral presentation and for poster.

1 Reply 0 Loves Jul 23, 2021 06:16 PM
Sarah Hussain Moderator

Although it is not possible to have custom statuses, however, you can do the following:

Accept the abstract like you normally do and change their submission type as per whether you're accepting as oral or poster submission type. Then, in the email notification that is sent for accepted abstracts' notification, use the "submission type" shortcode to display the abstract's type. Something like this:

Accepted as {abstract_type}

0 Loves Jul 23, 2021 04:30 PM
KV
Katie VanDerMeer

Is it possible to have middle names display in the program for speakers and moderators? By default it just displays first and last name, but our contact records also allow for the input of middle names.

1 Reply 0 Loves Jul 14, 2021 07:23 PM
Sarah Hussain Moderator

Hi. I'm sorry but it is not possible to add in data from any custom field in between the first and last name. You need to put in the middle name within the last name field to display them anywhere on the website.

0 Loves Jul 14, 2021 07:26 PM
Freyni du Toit

Hi there. Is there somewhere where I can reduce the number of choices for Updates & Notifications - the list in the screenshot is SO long? I tried deleting Segments under Emails with no success, I also tried switching off automated email notifications that I am not using, no success. I would like to be able to use Dryfta instead of MailChimp for email campaigns and email notifications . . . thanks:

2 Replies 0 Loves Jul 08, 2021 01:38 PM
Zaid Khan

Hi Freyni,

It is not possible to hide them as of now. But we will add this to our roadmap and implement it soon.

0 Loves Jul 08, 2021 02:38 PM
Freyni du Toit

Thank you! BTW the report for the email campaigns is really good, easy to see at a glance what is happening! Great job :)

2 Loves Jul 12, 2021 09:38 AM
Freyni du Toit

Can Dryfta handle parallel session for 100% online conferences?

1 Reply 0 Loves Jul 02, 2021 01:05 PM
Sarah Hussain Moderator

Yes, Dryfta does handle parallel sessions. And can be up to 25 parallel sessions. however, there's an additional fee for parallel sessions based on the type of the session eg., livestream session or Zoom session etc.

1 Love Jul 02, 2021 01:16 PM
Freyni du Toit

Please advise why our website banner does not appear on this page? Thanks! https://conservationsym2021.dryfta.com/sponsor-exhibit

2 Replies 0 Loves Jul 01, 2021 10:42 AM
Zaid Khan

The banner image does not display on the Sponsorship package page.

0 Loves Jul 01, 2021 12:18 PM
Freyni du Toit

Thanks - then at least I know I am not doing something wrong!!

0 Loves Jul 01, 2021 12:25 PM
Ryan Feigenbaum

When trying to import submissions, I'm receiving the error that "You've reached the max import limit." Please let me know what that limit is and what I can do.


thanks

1 Reply 0 Loves Jun 30, 2021 05:12 PM
Sarah Hussain Moderator

Hi. We've replied to your colleague in email.

0 Loves Jun 30, 2021 05:43 PM
Freyni du Toit

On https://2021gssa.dryfta.com/, please assist with the following timing issue: I am based in the same time zone as the event, my computer settings are set as this time zone, but (and this is not only me - it is the event organiser Erica Joubert and ALL of the South African delegates) see this screenshot below:

Only when we click the switch to event time does it reflect the correct times:

If we go back to "local time" it changes by one hour.

This is a MAJOR issue - and I suspect has something to do with daylight saving setting somewhere in Dryfta - and we DO NOT have daylight saving.

Please URGENTLY look into this matter.

Thanks!!!

1 Reply 0 Loves Jun 29, 2021 12:49 PM
Zaid Khan

Hi Freyni,

The issue has been fixed and the same has been replied to Erica over the mail.

0 Loves Jul 01, 2021 07:05 PM
Freyni du Toit

I am struggling with the text colour on my site: see here https://conservationsym2021.dryfta.com/sponsor-exhibit - I have set in the backend that the link text should be blue (as it is here https://conservationsym2021.dryfta.com/register-to-attend) but it doesn't pull through.

Also, why is the central line of the ticket table clear and not grey like the others??

Thanks in advance!

1 Reply 0 Loves Jun 28, 2021 01:37 PM
Freyni du Toit

The blue text issue has been resolved, not sure because I changed to the Artemis theme.

The table is still an issue.

Thanks!

0 Loves Jun 30, 2021 10:11 AM
Freyni du Toit

Do you have a simple definition/workflow of topics, tracks, panels and how best to use them? Thanks!

0 Replies 0 Loves Jun 27, 2021 11:47 AM
Freyni du Toit
  1. I understand from a previous chat with Sarah that only the Artemis, Gaia and Pasiphae Themes should be used as the others are no longer being updated - is this still the case?
  2. In the Artemis theme - what is the banner size for a Sponsor listing (the block behind their logo in the Exhibition Hall)?
  3. And where do I upload the banner image?
  4. I will only change to the Artemis theme once my banners have been updated by our designers (in case you see I still have to Ariadne theme and think I'm missing something!)

conservationsym2021.dryfta.com

7 Replies 0 Loves Jun 27, 2021 10:16 AM
Zaid Khan

1. Yes. that is still there as the other themes can not be updated.

2. A banner with a size of 1024px * 512px would be optimum.

3. Go to 'Sponsor's listing' under 'Website & Apps'. Then go to any sponsor and scroll down, in the end of the page you will find 'Banner Slots'

0 Loves Jun 28, 2021 08:53 AM
Freyni du Toit

Thank you - so the banner position "homepage" refers to the sponsor homepage and not the event homepage?

When I change the position to "end of the home page" it does not move . . . this is confusing! Could you explain why there are Banners 1 thru 4 and where they are going to appear?

0 Loves Jun 28, 2021 10:41 AM
Sarah Hussain Moderator

The "end of the homepage" and other such positions are supposed to work in the mobile app only. Those banners are not going to display on the website's homepage. They'll display in two places: Sponsor lounge and the Mobile app homepage.

0 Loves Jun 28, 2021 10:53 AM
Freyni du Toit

Thank you Sarah - I like that "lounge"!!

Next question: Zaid said that in the Ariadne theme that the order of the widgets was set and could not be changed, now I have changed to Artemis theme as my banners are ready BUT it moved the Sponsors above my main text . . . and will not change the order. I have now turned off the Sponsors widget but do actually want it on - please help! Thanks :)

0 Loves Jun 30, 2021 09:17 AM
Freyni du Toit

And now it is doing the same thing with Subscribe to Our Mailing List - I am so frustrated :(

I want it to have the text at the top and it keeps messing up my stuff 

0 Loves Jun 30, 2021 09:24 AM
Ryan Feigenbaum

Hi, I can't find where to edit this page's content: https://psa2020.dryfta.com/exhibitors. I don't see in the website editor. Thank you!

2 Replies 0 Loves Jun 25, 2021 07:57 PM
Sarah Hussain Moderator

Hi. Here's a screen capture of where you can find the editor for page headings: https://gyazo.com/f7fdebd6331b39670527550aa6e35056

1 Love Jun 25, 2021 08:05 PM
Ryan Feigenbaum

Thanks!


0 Loves Jun 28, 2021 09:45 PM
Freyni du Toit

I am using the Ariadne theme at the moment as our website banners are sized for it - so not sure if this is causing an issue BUT - on Website Designer, Widgets - I have ordered the widgets the way I want them but it does not reflect on the live site that way: https://conservationsym2021.dryfta.com/index.php the social feed and buttons should be below the Support our Sponsors

1 Reply 0 Loves Jun 25, 2021 01:25 PM
Zaid Khan

Hi,

In Adriane theme the fixed widgets can not be re ordered. The widgets which you are tryig to reorder are the fixed once and they cannot be reordered in the current theme. In order to re order them you need to change the theme for the same.

0 Loves Jun 25, 2021 02:00 PM
Freyni du Toit

Is there a way to display the title (Dr, Prof) etc. on the Attendee/Committee lists, https://conservationsym2021.dryfta.com/15301830901/steering-committee

2 Replies 0 Loves Jun 25, 2021 10:07 AM
Zaid Khan

The option is not available right now, but yes we would take this as as feature request and try to implement the same as soon as possible.

0 Loves Jun 25, 2021 10:17 AM
Freyni du Toit

Thank you for the reply!

0 Loves Jun 25, 2021 12:53 PM
MB
Madeline Brown

On our submission form, there is a box that reads "Tick this checkbox if you are submitting the submission on behalf of this author." If you do check this box, you get an error message that reads "You have to add information about the primary author." even if you have completely filled out the box with primary author information. How can I fix this?

3 Replies 0 Loves Jun 22, 2021 03:28 PM
Sarah Hussain Moderator

Hi. Can you please share the link to the submission form?

0 Loves Jun 22, 2021 03:30 PM
Sarah Hussain Moderator

This is because when someone is adding an abstract on behalf of an author, the system requires them to add the primary author on whose behalf they're submitting it. There's an Add Co-author button to add the primary author. It was not displaying because your designer has made it hidden via CSS. I have removed the CSS to display the Add button.

0 Loves Jun 23, 2021 09:04 AM
NF
Nicole Fontein

Hi,

I would like to set up a double-blind review, how can I do this?

Thanks,
Nicole


2 Replies 0 Loves Jun 14, 2021 11:53 AM
Sarah Hussain Moderator

Go to Submission Settings and enable the following setting: "Enable double-blind review (hides author details from reviewers)" and click Save.

0 Loves Jun 14, 2021 12:09 PM
NF
Nicole Fontein

thanks! 

have a nice day!

0 Loves Jun 15, 2021 06:05 AM
PN
Primrose Nabwire

Hi Sarah,

Hope you are well, is there a way on Dryfta for authors to send or upload pre-recorded presentations, and then eventually for us to organize those presentations and ensure that we know how they will be played back?  

9 Replies 0 Loves Jun 14, 2021 09:28 AM
Zaid Khan

Hi,

You need to create a 'File Upload' field in the 'Abstract Submission Form' and mention the formats allowed, so that authors can upload pre-recorded presentations when they will be submitting their Abstract. And yes, those pre-recorded preentations can be played back when needed.

0 Loves Jun 14, 2021 09:37 AM
PN
Primrose Nabwire

Dear Zaid thank you.

0 Loves Jun 14, 2021 09:55 AM
PN
Primrose Nabwire

Hi Zaid, 

If in a session I have five pre-recordings from five authors, will I need to combine all the five into one recording for it to be played back? 

secondly how do I play back a pre-recording? Do you have a video explaining this?

thirdly I see the only formats on the program builder allowed are MP4, OGG and MOV video formats, meaning if an author did their recording in a ppt file and submitted it it cant be uploaded on the program builder.

Finally if we need to use the live stream section to playback the pre-recording how much is the costing? Zeb had shared with me a document with a sample quote, I believe it would still be the same:- 

0 Loves Jun 15, 2021 03:01 PM
Zaid Khan

Hi Primrose,

Q: If in a session I have five pre-recordings from five authors, will I need to combine all the five into one recording for it to be played back?

A: No, you don't need to combine all the recordings. If they need to played in the same session then they can be played by creating different sub-sessions. And, if they will be played in different sessions then we need to create different sessions for them.

Q: secondly how do I play back a pre-recording? Do you have a video explaining this? 

A: You can upload the recording on dryfta's server as you can see in the below screenshot.

Q: thirdly I see the only formats on the program builder allowed are MP4, OGG and MOV video formats, meaning if an author did their recording in a ppt file and submitted it it cant be uploaded on the program builder. 

A: The ppt file format can be uploaded as you can mention the format in the file upload field in form builder tool but that ppt format can be used for poster presentations only as video can not be recorded in ppt format.

Q: Finally if we need to use the live stream section to playback the pre-recording how much is the costing? Zeb had shared with me a document with a sample quote, I believe it would still be the same:- 

A: Yes. The costing would be the same as Zeb mentioned in the quote.

0 Loves Jun 15, 2021 06:09 PM
PN
Primrose Nabwire

Thank you Zaid. This was really helpful. 

0 Loves Jun 16, 2021 10:34 AM
Erica Joubert

We have reached the stage where authors must revise their abstracts. https://2021gssa.dryfta.com/abstract-submission/abstract I tested the website and could not find an "Update" or "Save" button to click after revision - does it auto-save?

2 Replies 0 Loves Jun 03, 2021 09:39 AM
Sarah Hussain Moderator

That must be because the status for these abstracts is not set to "Accept with Revision". If the abstract has already been accepted, they cannot revise it. Because if you allow revision for accepted abstracts, their state in which they were originally accepted would also change.

It does display the Update button. See this screenshot:
https://gyazo.com/d474b6e7b82170f2b468ee76d1573f04 

1 Love Jun 03, 2021 10:27 AM
Erica Joubert

Thank you, Sarah. That makes sense! 

0 Loves Jun 03, 2021 11:39 AM
Erik Einarsson

When creating poster sessions (or any sessions, for that matter) is there a way to automatically add the corresponding presenter as a speaker? We want attendees to be able to direct questions to each poster presenter using the Q&A tab but it seems we need to add each speaker manually, which is very tedious. 

2 Replies 0 Loves Jun 02, 2021 05:29 PM
Sarah Hussain Moderator

When you select a poster in a session as a sub-session, it automatically adds its associated presenter under the speaker list. However, if you're creating individual sessions for these posters, it would only populate the title and description fields and not the associated speakers.

However, I'll take this request and add this for our next update (by Friday this week) so it also populates the speakers in a session just like it does for sub-sessions.

0 Loves Jun 02, 2021 05:36 PM
Sarah Hussain Moderator

Hi Erik. I just tested and it has already been working. 

When you use the "Select an abstract" dropdown from the top to select the abstract for which you're creating the session, then it auto-populates the session title, description and speakers with the abstract's title, abstract summary and presenters respectively. Give it a try.

1 Love Jun 03, 2021 04:57 AM
LG
Lauren GarciaChance

Is there a trick to getting the add to Outlook Online calendar option to work? It appears to just lead to a login page I can't actually log into even when I'm logged into my Outlook account. We've had several of our attendees complain which brought this to our attention. Thanks Sarah!

2 Replies 0 Loves May 26, 2021 08:11 PM
Sarah Hussain Moderator

Hi Lauren. The "Add to Calendar" is a 3rd party feature and it seems they are having issues working with Outlook. I have submitted this issue to the developers for looking into it. I'll come back to you as soon as they figure out something.

0 Loves May 28, 2021 04:22 PM
LG
Lauren GarciaChance

Thanks Sarah, I look forward to your update!

0 Loves May 28, 2021 05:35 PM
LG
Lauren GarciaChance

Sarah,

I have a problem. We created a sponsor form for our sponsors to create their profiles. We've had about 6 people fill it out only to realize that we were using the Affiliation entry instead of the Company entry, so the sponsor profiles were not being generated in the back end. We have remedied this, but can not figure out how to access the forms the 6 sponsors already submitted. Is there any way to retrieve this information without having to go back and ask them to resubmit?


Thank you,

1 Reply 0 Loves May 19, 2021 08:15 PM
Sarah Hussain Moderator

Hi Lauren. I'm sorry but the Company name field is mandatory to save all submitted data. The platform uses the "company" field to create a listing for the sponsor and then update this listing with the rest of the info sponsor has uploaded. You need to enable "Company" field and ask sponsors to resubmit the form. 

To prevent this issue in future, we'll add a warning message below the company field to keep it enabled to allow the sponsor listings to be created.

1 Love May 20, 2021 05:36 AM