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Go to Forms > Form Settings and under the first section "Custom redirects for forms", you can see a field called Login form. Enter the link to the new page where you want people to redirect under this field. Click save.

For faster responses, you can also click on the Helpdesk icon in the backend and submit your tickets.

Please share the name of the user whom you are trying to add as a reviewer and it keeps reverting to contact. I'll then look into it.

I just attempted again and it's working now.

Go to Forms > User instructions and select "Instructions on Donations page" from the dropdown.

Replied via support desk.

Hi. Are you accessing the orders from the backend or from the website?

Yes. Also, I can't see the details of my add-on t-shirt on the orders either.

I'm able to print the invoice/receipt from the backend. Here's a screen capture: https://gyazo.com/24527d0abd955260ad465060f35ab46f Are you using Chrome or another browser?

In which order, do you not see the t-shirt add-on details?

I'm using Chrome. This is what I get when I try to print:  

Then it just comes back to the same screen.

I can't see the shirt on any of the orders, but I think it's because the selection when placing orders wasn't set as an add-on field (I've fixed). 

Even with the fixed add-on to the tickets, I still can't see those details on receipts or invoices. The field shortcodes do not work.

You can change the venue address from under Website Designer > Homepage widgets > Venue map.

Thank you!!

Replied via support desk.

Here's a detailed video tutorial about using the self-service kiosk: https://www.youtube.com/watch?v=kpZd8G8xcGc

It is not possible to trigger automated notifcations based on specific type. Custom automated notifications can be set up for custom fields under a form and they trigger when data is submitted for that field. That notification is sent to the user who submitted the form. 

Reviewers, however, already receive custom notification when abstract is assigned to them.

thank you Sarah, the challenge is that we have separate reviewer instructions for separate presentation types so we need to have automated messages that relate to the presentation type they are reviewing

Hi. Where do you see it? Can you share a screenshot? In future, to submit tickets for issues easily, use the "Contact Support" button in the top navigation of your event's backend.

The banner is responsive and it adjusts itself according to screen size. You should keep the important texts in the centre of the image than on the edges to ensure they are displayed prominently on all screen sizes.

Ok. So there is not a CSS code for that to size it down for media?

As I wrote, it is already responsive which means CSS is already applied to auto-afjust the image size for different devices. The problem in your case is the some of your text are on the edge of the image. You should edit the image and move the texts to the middle of the image.

is there a way to remove the banner altogether from the media page?

Hi. Can you share the direct URL to this page? I'll then take a look at it.

https://bbs22.dryfta.com/abstracts

https://bbs22.dryfta.com/administrator/?option=com_dryfta&view=websitedesigner&tmpl=component#

This has been sorted.

Thank you!

Can you help with another issue? I'm trying to link each picture to another picture (section) on a different page.

Copy the link of the another page. Then click on the picture you want to link and add the link there.

What message do they see when they try to update their profile?

Hi Sarah,

Thank you for checking in. I found the problem. I had set the expiration date for the update form for Speakers so it did not allow users to update their profile past the date. I change the date and it works now.

But I have another problem that I would like to seek your advice. In my profile I could not find any place to edit my position as seen in the picture below. Where should it be and how to make this field editable?

Thanks,

Duong

Hi. It happened due to incorrect access controls set for the parent and child menus. Now fixed. In future, try to reset the menu's access to Guest and then back to the original access level.

Great, thank you so much!

You can access real-time graphs and charts about abstract submissions and reviews from under Submissions/Reviews > Insights

The banner is already responsive for mobile devices. However, due to small screen sizes, the banner image is displayed in a way so the central part of the image is displayed first. 

So, if you have some important message in your image you would like to display in mobile devices, you will need to create a banner image with the important info displayed in the central part of the image.

Chau Tran was the submitter and added Thanh Pham as the co-author. If no one is marked as co-author, the submitter becomes the default primary author. As you can see in this abstract's changelog, the co-author edited the abstract and removed Chau as the primary author.

Hi. That's now a custom widget but a default widget and cannot be deleted. You can use it to display your event's title and description. If you want to create a custom widget, click on the Plus sign in the corner. See screenshot below:

Hi. We disable the function to send campaigns to mailing lists because some users use to send spam marketing campaigns. Since you are a long time customer, we have enabled it for you. You can now select the mailing list to whom you want to send it and then send the campaign.