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Ask questions, reply to open topics, and have a general discussion with other participants about Dryfta

NF
Nicole Fontein

How can i embed a code in a page: for instance this one: 

<iframe src="https://publuu.com/flip-book/93896/258848/page/1?embed" width="100%" height="380" scrolling="no" frameborder="0" allowfullscreen="" class="publuuflip"></iframe>

0 Replies 0 Loves Mar 04, 2023 02:36 PM
NF
Nicole Fontein

How to build a sitemap within a Dryfta site? How to get better recognized by Google?

1 Reply 0 Loves Feb 28, 2023 08:10 AM
Sarah Hussain Moderator

There is a menu under Website Designer > Navigation where you can enable Sitemap menu. This menu lists all menus in the pages.

1 Love Feb 28, 2023 11:17 AM
Clare Petrie

is there information about how to set up the poster session for a virtual conference?

8 Replies 0 Loves Jan 19, 2023 06:54 PM
Sarah Hussain Moderator

Here's the video tutorial for setting up a virtual session using Dryfta virtual event toolkit:

https://www.youtube.com/watch?v=mkgr8kyR7q4&list=PLCfRk6pnwuBG1ZaiOwv6UxKngFH_-v5GP&index=3

0 Loves Jan 20, 2023 12:23 PM
Clare Petrie

Just following up on this.


So i just create a normal session and presenters upload their poster to the session? How do they chat at the same time? Like how is the session run, is there a video showing how it works?

0 Loves Jan 23, 2023 06:52 PM
Clare Petrie

Hi- still looking for information for the poster session. I created the session like all the other sessions, but I don't understand how people will look at the posters, etc. Is there a video explaining this?

0 Loves Jan 25, 2023 02:43 PM
Sarah Hussain Moderator

To display the posters as sub-sessions within a session, you need to select the files uploaded by authors for those posters, and enable the "Display View Poster" button. Please note that the poster files are listed automatically in a session after you add the posters (sub-sessions) under the session. 

See screenshot below:


0 Loves Jan 26, 2023 07:25 PM
Clare Petrie

Ok, i did that, but i just don't understand how it works? Like can people ask questions to individual posters, will everyone be able to talk? Is there any videos that give more of an explanation?

0 Loves Jan 30, 2023 02:50 PM
Clare Petrie

is there a video or information i can send to presenters on what the virtual rooms are like for when they present at the conference?

6 Replies 0 Loves Jan 19, 2023 06:53 PM
Clare Petrie

thanks, but that video about presenting does give any information on how to present, it just talks about joining the meeting.

0 Loves Jan 20, 2023 07:14 PM
Sarah Hussain Moderator

That same video talks further about presenting/speaking at the virtual session with camera and microphone enabled. Please have a look. If that is not sufficient, we will prepare a PDF version of the tutorial.

0 Loves Jan 20, 2023 07:16 PM
Clare Petrie

I watched the video and I think a PDF would be helpful. In the past years, I created a PDF for presenters using Zoom just so they feel comfortable going into the session. Thank you for your help

0 Loves Jan 23, 2023 06:51 PM
Sarah Hussain Moderator

Alright. We'll work on creating a PDF tutorial for presenters. It will take some time. We'll have it ready by the end of next week.

1 Love Jan 24, 2023 08:21 AM
NF
Nicole Fontein

In Tickets and Payments/insights I see: Total orders placed and total tickets sold.

If I want to know how many participants will show up/is needed for catering what is the correct number?

I can click on the total orders placed, but not on the total tickets sold. This would be very useful to check the correct numbers.

1 Reply 0 Loves Jan 04, 2023 01:24 PM
Sarah Hussain Moderator

We have noted this for implementation. We'll be brainstorming over it and let you know if we have any questions.

1 Love Jan 05, 2023 07:09 PM
bassey okon

Please how do i send a broadcast email with their barcodes to attendes?

1 Reply 1 Love Dec 11, 2022 01:36 AM
Sarah Hussain Moderator

Hi. It is not possible currently to include attendees' barcodes or QR codes in the email campaigns.

0 Loves Dec 11, 2022 06:23 AM
Bethany Hudson

When I log into my user account on the front-end website, it takes me straight to a page that we aren't accessing anymore (abstract submission). How can I force it to display a user's profile instead wheen they log in?

1 Reply 0 Loves Nov 04, 2022 07:59 PM
Sarah Hussain Moderator

Go to Forms > Form Settings and under the first section "Custom redirects for forms", you can see a field called Login form. Enter the link to the new page where you want people to redirect under this field. Click save.

For faster responses, you can also click on the Helpdesk icon in the backend and submit your tickets.

0 Loves Nov 05, 2022 01:09 AM
Bethany Hudson

I keep changing contact user types to Reviewer and it's not sticking. It just keeps going back to the Contacts user role.

2 Replies 0 Loves Nov 03, 2022 07:44 PM
Sarah Hussain Moderator

Please share the name of the user whom you are trying to add as a reviewer and it keeps reverting to contact. I'll then look into it.

0 Loves Nov 03, 2022 07:51 PM
Bethany Hudson

I just attempted again and it's working now.

0 Loves Nov 04, 2022 02:29 PM
Ryan Feigenbaum

How do I edit the descriptions on the "Donations" page?


1 Reply 0 Loves Oct 31, 2022 02:23 AM
Sarah Hussain Moderator

Go to Forms > User instructions and select "Instructions on Donations page" from the dropdown.

0 Loves Oct 31, 2022 03:40 AM
Clare Petrie

Trying to create evaluations for abstracts and proposals, can I create two different forms with different questions?

1 Reply 0 Loves Oct 26, 2022 05:59 PM
Sarah Hussain Moderator

Replied via support desk.

0 Loves Oct 26, 2022 07:51 PM
Bethany Hudson

Why can't I print receipts or invoices from my Order page? It just refreshes back to the same page.

6 Replies 0 Loves Oct 24, 2022 05:59 PM
Sarah Hussain Moderator

Hi. Are you accessing the orders from the backend or from the website?

0 Loves Oct 24, 2022 06:01 PM
Bethany Hudson

Yes. Also, I can't see the details of my add-on t-shirt on the orders either.

0 Loves Oct 24, 2022 06:55 PM
Sarah Hussain Moderator

I'm able to print the invoice/receipt from the backend. Here's a screen capture: https://gyazo.com/24527d0abd955260ad465060f35ab46f Are you using Chrome or another browser?


In which order, do you not see the t-shirt add-on details?

0 Loves Oct 24, 2022 07:12 PM
Bethany Hudson

I'm using Chrome. This is what I get when I try to print:  

Then it just comes back to the same screen.

I can't see the shirt on any of the orders, but I think it's because the selection when placing orders wasn't set as an add-on field (I've fixed). 

0 Loves Oct 24, 2022 07:26 PM
Bethany Hudson

Even with the fixed add-on to the tickets, I still can't see those details on receipts or invoices. The field shortcodes do not work.

0 Loves Oct 25, 2022 12:19 AM
Bethany Hudson

How do you change the event address?

2 Replies 0 Loves Oct 20, 2022 03:31 PM
Sarah Hussain Moderator

You can change the venue address from under Website Designer > Homepage widgets > Venue map.

0 Loves Oct 20, 2022 05:20 PM
Bethany Hudson

Thank you!!

0 Loves Oct 20, 2022 10:17 PM
bc
bridget chisholm

Tickets Accessible to IMNHC2023

As I prepare to open registration for our event I would like ONLY the lead authoron an acepted submisison to have access to early registration.  How do I add lead author under Ticket Accessible To?

1 Reply 0 Loves Oct 17, 2022 04:13 PM
Sarah Hussain Moderator

Replied via support desk.

0 Loves Oct 26, 2022 06:12 PM
Nicole Fontein

What are the specs for the "self-service kiosk to check-in to the event, print badges and generate certificates", what do I need in terms of printers, scanners ect.?

with kind regards,

Nicole

1 Reply 0 Loves Oct 17, 2022 01:47 PM
Sarah Hussain Moderator

Here's a detailed video tutorial about using the self-service kiosk: https://www.youtube.com/watch?v=kpZd8G8xcGc

0 Loves Oct 24, 2022 07:56 PM
bc
bridget chisholm

automated notifications

is it possible to set up automated notifications to go to a target audience? i.e. reviewers assigned to a particular submisison type?

2 Replies 1 Love Oct 06, 2022 12:57 PM
Sarah Hussain Moderator

It is not possible to trigger automated notifcations based on specific type. Custom automated notifications can be set up for custom fields under a form and they trigger when data is submitted for that field. That notification is sent to the user who submitted the form. 

Reviewers, however, already receive custom notification when abstract is assigned to them.

0 Loves Oct 06, 2022 01:24 PM
bc
bridget chisholm

thank you Sarah, the challenge is that we have separate reviewer instructions for separate presentation types so we need to have automated messages that relate to the presentation type they are reviewing

0 Loves Oct 06, 2022 01:55 PM
Bethany Hudson

The navigation bar headers in media aren't opening. When you click the header the only thing that shows up are the sub-headers.

1 Reply 0 Loves Sep 15, 2022 10:39 PM
Sarah Hussain Moderator

Hi. Where do you see it? Can you share a screenshot? In future, to submit tickets for issues easily, use the "Contact Support" button in the top navigation of your event's backend.

0 Loves Sep 16, 2022 02:43 AM
Bethany Hudson

The event banner on my phone is not sized down. How do I do that?

4 Replies 0 Loves Sep 12, 2022 08:42 PM
Sarah Hussain Moderator

The banner is responsive and it adjusts itself according to screen size. You should keep the important texts in the centre of the image than on the edges to ensure they are displayed prominently on all screen sizes.

0 Loves Sep 13, 2022 06:45 AM
Bethany Hudson

Ok. So there is not a CSS code for that to size it down for media?

0 Loves Sep 13, 2022 06:27 PM
Sarah Hussain Moderator

As I wrote, it is already responsive which means CSS is already applied to auto-afjust the image size for different devices. The problem in your case is the some of your text are on the edge of the image. You should edit the image and move the texts to the middle of the image.

0 Loves Sep 13, 2022 06:32 PM
Bethany Hudson

is there a way to remove the banner altogether from the media page?

0 Loves Sep 14, 2022 09:30 PM
Bethany Hudson

I have a Content Page in web designer that will not open, it will only buffer. Help!

6 Replies 0 Loves Sep 07, 2022 05:28 PM
Sarah Hussain Moderator

Hi. Can you share the direct URL to this page? I'll then take a look at it.

0 Loves Sep 07, 2022 06:03 PM
Sarah Hussain Moderator

This has been sorted.

0 Loves Sep 08, 2022 10:24 AM
Bethany Hudson

Thank you!

Can you help with another issue? I'm trying to link each picture to another picture (section) on a different page.

0 Loves Sep 08, 2022 01:23 PM
Sarah Hussain Moderator

Copy the link of the another page. Then click on the picture you want to link and add the link there.

0 Loves Sep 08, 2022 02:52 PM
DL
Duong Le

Hello,

Our Speakers and Attendees cannot edit their profile. Did I do something wrong in the settings? Thanks for your advice.

Duong

2 Replies 0 Loves Aug 17, 2022 10:16 AM
Sarah Hussain Moderator

What message do they see when they try to update their profile?

0 Loves Aug 17, 2022 06:39 PM
DL
Duong Le

Hi Sarah,

Thank you for checking in. I found the problem. I had set the expiration date for the update form for Speakers so it did not allow users to update their profile past the date. I change the date and it works now.

But I have another problem that I would like to seek your advice. In my profile I could not find any place to edit my position as seen in the picture below. Where should it be and how to make this field editable?

Thanks,

Duong


0 Loves Sep 06, 2022 08:08 AM
Bethany Hudson

I'm having trouble with my site header. I'm not sure what happened but it's messed up when the user isn't logged into an account. Here's what it SHOULD look like:

But this is what it looks like when you're not signed in:

This is the CSS Manager text (which I'm pretty sure was filled in automatically at some point: 

.dryfta_banner_module {

    background-image: linear-gradient(rgb(222 208 208 / 0%), rgb(0 0 0 / 0%)), url(https://dryfta-assets.s3.eu-central-1.amazonaws.com/assets/bbs22/images/1582912260ecosystemscropfade.png) !important;

    background-color: transparent !important;

}

Even if I remove the CSS text it still doesn't work. It's driving me crazy, HELP!

2 Replies 0 Loves Aug 16, 2022 06:18 PM
Sarah Hussain Moderator

Hi. It happened due to incorrect access controls set for the parent and child menus. Now fixed. In future, try to reset the menu's access to Guest and then back to the original access level.

0 Loves Aug 16, 2022 06:46 PM
Bethany Hudson

Great, thank you so much!

0 Loves Aug 16, 2022 07:17 PM

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